stream of consciousness.
no particular order.
no particular order.
What is this and who is it for?
This guide has been a work in progress over many years. It has grown, shrank, morphed, twisted, and turned into what it is today. And it will keep changing. This guide was originally intended for early stage founders and people leading the People organization within companies. It is my hope that providing them with additional advice and tools will help in their quest to make their vision our reality.
Much of this document and topics scale beyond seed through Series A, B, C, and D+ companies. It was written “Table of Contents style,” so that as questions arise, one can easily find the section within this document that would help provide answers.
In having been in companies across multiple stages of growth, and having been a founder myself, this is the playbook I wish mini-me had had 10 years ago to help me on this journey starting and growing companies.
Authored by: Ryan Durkin of The Operators
Contributors: Many thanks to the contributors of this document, including: Brad Durkin, Pat Twomey, Meredith Mahoney, Mike Miklavic, Gabriela McManus, Aaron Bieber, Liv Benger, Colby Marques, Casandra Varao, David Vencis, Brendan Caine.
If you have any questions or feedback, please feel free to let me know by either emailing me at email@example.com or by filling out this form. If you have a particular superpower in one of these areas in the Playbook (ex: You’re amazing at recruiting. You’re amazing at employee experience. You’re amazing at the interview process and structure), please let me know. I am building out an expert database so that as companies and people in town need help in a particular area, I can make the right introduction at the right time.
I’m no expert, but I hope this document is helpful to founders and People teams. Good luck!
If you're a Product Designer / UX Designer / UI Designer / Graphic Designer, etc, you've likely been asked in the past to provide a portfolio of your work so that others can assess your skills. But, instead of creating your own from scratch, my suggestion is to copy some of the best ones out there. Yes, you can and should put your own flair to it, but don't reinvent the wheel.
If you'd like a great example of a portfolio, look at my brothers. Brad Durkin. He is my brother, but I can honestly say that it's the best UX/UI portfolio I've seen in Boston. Period. And I look at A LOT of portfolios, as someone who has hired and managed Product teams for years, and as someone who has made a million intros of graphic designers to companies.
Here is his portfolio so you can check it out. https://www.braddurkin.com/.
Here's a map of a bunch of the top tech companies in Boston:
This list is not meant to be exhaustive. It will be edited over time.
Special thanks to Jack Clough of Drizly and Sam Darkwa of UMass who took the time to build this map.